Front of House Attendant
AU Rowland Flat Jacobs Creek, SA, Australia
About Us
Vinarchy. Redefining Wine.
Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.
Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.
What you'll be doing
We are looking for Front of House Attendants to join the team at our iconic brand homes in the beautiful Barossa.
- 1 x casual position at Jacob's Creek
- 1 x casual position at St Hugo / Grant Burge
You'll provide exceptional food, beverage and wine service, as well as ensure our guests receive memorable service!
You'll also be responsible for:
- Conducting wine tastings - guiding guests through structured tastings, sharing knowledge about our brand story, the wine varietal, origin and production methods
- Promote and sell wines, merchandise and experience as well as using storytelling and product knowledge to encourage purchases and increase average spend per guest
- Wine club sign-ups and membership engagement
- Provide exceptional service from greeting to farewell.
- Handle inquiries, resolve issues professionally, and ensure guests leave with a positive impression.
- Manage POS systems, process transactions, and maintain accurate records
What you'll bring
You'll be a passionate lover of wine (or are open to becoming one!) with the highest appreciation for exceptional customer service and quality. You'll also be able to demonstrate:
- a no job is too small attitude, and be able to work well indepedently as well as in a team.
- strong communication skills and the ability to build relationships with people from all walks of life.
- Responsible Service of Alcohol Certificate
- Experience in a fast-paced wine-focused environment, or Café or Restaurant environment
- Proven track record in a sales environment
- Ability to work flexibly across all FOH areas, across precinct
- Demonstrate a passion for wine, and desire to deliver quality wine experiences to customers
- WSET Level 2 or equivalent experience (desirable)
Why join Vinarchy
Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.
We offer a competitive rewards package and the opportunity to work with a world-class team. You will also have access to:
- Annual wine allowance and access to unique wine specials
- Paid Parental Leave
- Go Beyond Day - make a difference in your local community
- Access to an extensive online learning library
- Private Health Insurance Discounts & Annual Flu Vaccination Program
- Employee Assistance Program & Various exclusive employee discounts
Ready to redefine your future? APPLY TODAY!
At Vinarchy we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.