Front of House Host

About Us

Vinarchy. Redefining Wine.  

Formed in 2025 through the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is a bold new force in the global wine industry. With operations spanning Australia, New Zealand, Spain, Italy, South Africa, Chile, and the U.S., we manage the full wine journey—from grape to glass. 

Our portfolio includes global icons like Jacob’s Creek, Hardys, and Campo Viejo and rising stars including Grant Burge, Petaluma, St Hugo, and Brancott Estate, plus many more. We are imaginative, ambitious, and unafraid to challenge convention as we shape the future of wine. 

About the Role

We are looking for a Front of House Host to be based at our Jacob's Creek Cellar Door to educate visitors to the site by sharing our brand story and wine portfolio with confidence through wine tastings and experiences, driving sales and wine club acquisitions. As a host, you will deliver wine and beverage service within the cellar door on a day-to-day basis under limited supervision and in accordance with Company Standard Operating Procedures.

This position is a permanent position with a weekly minimum of 24 hours but has the opportunity to flex up to 38 hours a week depending on business needs.

Key Responsibilities

• Responsibility to drive sales and Wine Club sign-ups, to contribute to overall cellar door KPI’s
• Ability to deliver an engaging and educational customer experience at all times
• Ability to work effectively in a team environment
• Demonstrated attention to detail
• Ability to work autonomously within an environment of accountability and responsibility
• Ability to prioritise allocated work duties and manages time effectively
• Prepared to undertake training, learning and acquire knowledge through education and training
• A passion for wine that drives willingness to learn about other aspects of the wine business, and stay informed on emerging trends and the competitor landscape
• Ability to work across and deliver experiences in Jacob’s Creek Café, Welcome Desk and Cellar Door
• Competent use of Point of Sale terminal and electronic banking facilities

What You'll Bring:

Essential

• Flexibility to work across a 7-day week, including evenings and events

• Prepared to undertake any additional training to complement the requirements of the position

• Basic literacy, numeracy and communication skills.
• Responsible Service of Alcohol & Liquor Licensing Laws Certificate
• Experience in a fast-paced wine-focused environment, or Café or Restaurant environment
• Proven track record in a sales environment
• Ability to work flexibly across all FOH areas
• Demonstrate a passion for wine, and desire to deliver quality wine experiences to customers

Desirable

• WSET qualification or other wine education programme
• Current First Aid Certificate
• Hospitality certification or equivalent
• Responsible Person badge
• Current Fire Warden certificate
• Barista experience
• Knowledge of other Cellar Door/ Hospitality offerings in the local area

Why Join Us?

Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You will also have access to: 

• Annual wine allowance and access to unique wine specials 

• Paid Parental Leave
• Go Beyond Day - make a difference in your local community 

• Access to an extensive online learning library 
• Private Health Insurance Discounts & Annual Flu Vaccination Program 
• Employee Assistance Program & Various exclusive employee discounts

Ready to redefine your future? APPLY TODAY!

At Vinarchy, we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.