Cellar Door Host
NZL Hawkes Bay Church Road, New Zealand
About Church Road
Located in the heart of Hawke’s Bay, Church Road is one of New Zealand’s most iconic wineries with a rich heritage dating back to 1897. Known for crafting award-winning wines of character and distinction, our Cellar Door offers visitors an immersive experience that combines history, innovation, and world-class hospitality. Joining our team means being part of a proud legacy and helping to create memorable moments for every guest.
Church Road is proudly part of the Vinarchy Family – created in 2025 after the merger of Pernod Ricard Winemakers and Accolade Wines.
About the role
As a Cellar Door Host at Church Road, you will be at the heart of our guest experience -welcoming visitors, sharing the story of one of New Zealand’s most iconic wineries, and delivering tastings that showcase our award-winning wines.
Whether hosting an intimate tasting or guiding a larger group, you will create memorable moments that leave guests with a lasting connection to Church Road.
In this role, you will:
- Deliver exceptional wine tastings, tours, and hospitality experiences that reflect the prestige of the Church Road brand.
- Share our story with passion and authenticity, deepening guest appreciation for our wines and heritage.
- Contribute to sales by assisting guests with wine selections, purchases, and wine club sign-ups.
- Provide a warm, professional, and seamless service from welcome to farewell.
- Support day-to-day Cellar Door operations including stock handling, cleanliness, and compliance.
- Work collaboratively as part of a high-performing team, contributing to a culture of excellence.
#LI-DNI
About you
About You
You are a confident and engaging communicator with a genuine love of wine and hospitality. Whether you are already WSET qualified, working towards it, or simply passionate about learning, you bring a natural ability to connect with people and create experiences that go beyond expectations.
With a polished and professional approach, you thrive in a guest-facing environment and enjoy working as part of a collaborative team. You are motivated, proactive, and take pride in delivering the highest standards of service every time.
You will bring:
- A passion for wine and hospitality, with a desire to grow your knowledge and skills.
- Confidence in engaging with diverse guests and delivering memorable experiences.
- A professional and polished approach to service, presentation, and communication.
- Strong customer service skills, with the ability to identify guest needs and make tailored recommendations.
- Enthusiasm for achieving sales and supporting wine club growth.
- Flexibility to work weekends, public holidays, and peak vintage season shifts.
- A collaborative, positive attitude and commitment to upholding Church Road’s reputation for excellence.
Why Join Us?
Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.
We offer a competitive rewards package and the opportunity to work with a world-class team.
You will also have access to:
• Annual wine allowance and access to unique wine specials
• Paid Parental Leave
• Go Beyond Day - make a difference in your local community
• Access to an extensive online learning library
• Private Health Insurance Discounts & Annual Flu Vaccination Program
• Employee Assistance Program & Various exclusive employee discounts
Ready to redefine your future? APPLY TODAY!
At Vinarchy we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.