Account Administrator (SALES176)

About Us

Vinarchy. Redefining Wine. 

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.

About the role

Administration support to the Grocery commercial team, working cross functionally as required.

You will play a key role within Vinarchy's Grocery team, supporting the delivery of customer plans, commercial activations and category growth across some of the UK's leading retailers. Working closely with Sales, Category and Trade Marketing teams, you'll combine data analysis, account coordination and customer support to help drive commercial performance, execute promotional activity and ensure plans are delivered successfully.

Ideal for someone who is highly organised, detail-oriented and commercially curious, this role offers broad exposure to customer management and a fantastic opportunity to develop a long-term career within FMCG and the wine industry.

Key Responsibilities

• Provide day-to-day support to the Grocery Commercial team, acting as a key contact for account administration and coordination.
• Maintain accurate customer and product data, including pricing, product codes, new line setups and account documentation.
• Support forecasting, promotional planning and commercial reporting, ensuring information is accurate and up to date.
• Manage account administration processes, including pricing updates, claims validation, accrual management and system maintenance.
• Analyse EPOS and stock data to support performance tracking, identify opportunities and highlight risks.
• Work closely with Category, Trade Marketing and Sales teams to support customer plans, activations and business reviews.
• Monitor promotional activity, competitor performance and in-store execution through store visits and shopper checks.
• Support commercial projects and wider Grocery account activity, collaborating across teams to ensure successful delivery of business objectives.

What You'll Bring

• Strong organisational and time‑management skills
• Excellent written and verbal communication
• High attention to detail and accuracy
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to multitask and prioritise workload
• Ability to learn quickly to use retailer supplier portals efficiently and effectively
• Team‑oriented with a positive, can-do attitude
• Ability to work alone
• Adaptive learner who thrives in a dynamic environment

Your Exeperience

• Ideally experience working with Grocery Multiple retailers
• Previous experience in administration, customer service or account support
• Excellent people skills
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
• Creating reports, presentations, memos, and other business documents with accuracy and diligence
• Consulting with customer and internal teams to support operations and resolve queries

Physical and Other Requirements

• Business travel may be required from time to time
• Occasional out of hours work may be required 

Why Join Us?

Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You will also have access to: 

• Annual wine allowance and access to unique wine specials 

• Flexible working (Up to 2 days working from home) 
• Paid Parental Leave
• Start your weekend early with our Fast Friday finishes!
• Modern office located in either Bristol or Central London
• Go Beyond Day - make a difference in your local community 

• Access to an extensive online learning library 
• Private Health Insurance Discounts & Annual Flu Vaccination Program 
• Employee Assistance Program & Various exclusive employee discounts

Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You will also have access to: 

• Annual wine allowance and access to unique wine specials 

• Flexible working (Up to 2 days working from home) 
• Paid Parental Leave
• Start your weekend early with our Fast Friday finishes!
• Modern office located in either Bristol or Central London
• Go Beyond Day - make a difference in your local community 

• Access to an extensive online learning library 
• Private Health Insurance Discounts & Annual Flu Vaccination Program 
• Employee Assistance Program & Various exclusive employee discounts

Our Company Values

Grow Together
Integrity In Every Drop
Own Your Impact
Simplify To Amplify